Privacy Policy
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Introduction
Welcome to Kovya's Privacy Policy page. At Kovya, we value your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, and safeguard your data when you interact with our website and services.
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Information We Collect
Personal Information: When you use our services, we may collect personal information such as your name, email address, phone number, and event details. This information is collected when you fill out forms on our website, place orders, or communicate with us.
Payment Information: We collect payment information when you make a purchase. This includes billing address and payment card details, processed securely through our payment gateway.
Usage Data: We collect data on how you interact with our website, such as IP addresses, browser types, referring/exit pages, and date/time stamps. This information helps us improve our website and services.
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How We Use Your Information
Service Delivery: We use your personal information to provide and deliver the services you request, including setting reminders and processing orders.
Communication: We may use your contact information to send you updates about your orders, reminders for events, and promotional materials. You can opt-out of marketing communications at any time.
Improvement: We analyze usage data to understand how our website is used, identify issues, and enhance our services.
Security: We use the information to protect our website and users against fraud, unauthorized access, and other security issues.
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Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties, except as described below:
Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website and conducting our business, as long as they agree to keep this information confidential.
Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
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Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us remember your preferences and understand site usage.
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Your Choices and Rights
Access and Correction: You have the right to access and correct your personal information. You can update your information by logging into your account or contacting us directly.
Data Deletion: You can request the deletion of your personal data by contacting us. We will process your request in accordance with applicable laws.
Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe link in our emails or contacting us directly.
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Security Measures
We implement a variety of security measures to protect your personal information. This includes encryption, secure payment processing, and regular security assessments.
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Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page, and we will notify you of significant changes through our website or email.
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Contact Us
If you have any questions or concerns about our privacy policy or how we handle your personal information, please contact us at:
Kovya Chocolates
Email: info@kovya.in
Website: www.kovya.in
Thank you for trusting Kovya with your personal information. Your privacy is important to us, and we are committed to protecting it.