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Do you provide bulk or corporate gifting options?Yes, Kovya specializes in corporate gifting and bulk orders for weddings, events, and more. Contact us for details on our premium chocolate hampers and custom packaging.
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Do your chocolates contain preservatives?No, our chocolates are crafted without added preservatives, ensuring you enjoy the pure, natural taste of premium ingredients.
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What payment methods do you accept?We accept all major credit/debit cards, UPI, net banking, and wallet payments.
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What should I do if my chocolates arrive melted or damaged?If your chocolates arrive in less than perfect condition, please contact us immediately, and we’ll be happy to assist with a replacement or refund.
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What is the shelf life of Kovya chocolates?Our handcrafted chocolates have a shelf life of 2-3 months if stored in a cool, dry place (between 60-70°F). We recommend consuming them fresh for the best experience.
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Can I customize my order?Yes! Kovya offers customization options for flavors, packaging, and personalized gift cards for corporate and wedding gifts. You can specify your preferences during the ordering process.
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How long does shipping take?Typically, orders are shipped within 7-8 business days, depending on your location. We also offer express shipping options for urgent deliveries.
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