Question 1

How long do Kovya chocolates last?

Accepted Answer

Our chocolates last 3-4 weeks if stored in a cool, dry place. For the best experience, consume them within 7 days.

Question 2

Do your chocolates contain preservatives?

Accepted Answer

We make chocolates and Bars using best compound chocolates and do not add any further preservatives, ensuring you enjoy the pure, natural taste of premium ingredients.

Question 3

Can I personalize my chocolate order?

Accepted Answer

Yes, you can personalize your order with custom flavors, packaging, and gift cards. Specify your preferences during checkout.

Question 4

What is the shipping time for orders?

Accepted Answer

Orders ship within 2-3 business days. Corporate and bulk orders may take 7-10 days. Contact us on WhatsApp for express shipping options.

Question 5

Can I order chocolates in bulk or for corporate events?

Accepted Answer

Yes, we offer bulk and corporate gifting options for weddings, Diwali, New Year, and more. Contact us on WhatsApp for details on our premium hampers and custom packaging.

Question 6

What payment methods do you accept?

Accepted Answer

We accept all major credit/debit cards, UPI, net banking, and wallet payments.

Question 7

What if my chocolates arrive melted or damaged?

Accepted Answer

If your chocolates arrive melted or damaged, contact us immediately. We will assist you in coordinating with our shipping partner for an insurance claim.